Climate Control System is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data. 

Information Collected

We may collect the following information when you visit our website or interact with our services:

Personal Information: Name, contact information (address, phone number, email), and payment details.

Usage Data: Information about how you use our website, such as your IP address, browser type, and pages visited.

How We Use Your Information

We use your information to:

Provide our services: Process your requests, schedule appointments, and deliver HVAC services.   

Communicate with you: Respond to inquiries, provide updates, and send promotional materials (with your consent).

Improve our services: Analyze usage data to enhance our website and services.

Storage and Protection

We implement robust security measures to protect your information, including:

Data encryption: Using encryption technology to safeguard sensitive data.

Access controls: Limiting access to your information to authorized personnel.

Regular monitoring: Monitoring our systems for security threats.

Access to Your Information

Only authorized employees and contractors have access to your personal information, and they are required to handle it in accordance with this policy.   

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.   

Third-Party Sharing

SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.  

We may share your information with:

Service providers: Third-party companies that help us deliver our services (e.g., payment processors, marketing agencies).

Your Rights

You have the right to:

Access: Request a copy of your personal information.

Rectification: Correct any inaccuracies in your information.

Erasure: Request the deletion of your personal information.

Object: Object to the processing of your personal information.

To exercise your rights, please contact us.

Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a revised version on our website.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

 

 

SMS Terms & Conditions

Consent

By providing your mobile phone number and opting in to receive SMS messages from Climate Control Systems, you consent to receive recurring automated text messages (SMS) at the phone number provided. Message frequency may vary.

Types of SMS Communications

SMS communications can generally be categorized into two main types:

• Transactional SMS: These messages are triggered by specific events or customer actions, such as order confirmations, delivery updates, appointment reminders, two-factor authentication codes, and account alerts. They are typically time-sensitive and essential for completing a transaction or providing critical information.

• Promotional SMS: These messages are designed to market products, services, or special offers to customers. They may include sales announcements, discount codes, exclusive deals, event invitations, and brand updates.

• Message & Data Rates May Apply

  Standard message and data rates may apply from your wireless carrier.

  Opt-In and Opt-Out Messaging

  To opt-out of receiving further SMS messages, reply with "STOP" to any message you receive. Need assistance? Reply HELP. Message and data rates may apply. Messaging frequency may vary

 

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